How ASC Leaders Are Successfully Managing Supply Chain Challenges
14
Aug
2025
The world of Ambulatory Surgery Centers (ASCs) has drastically changed in recent years, with supply chain disruptions and escalating costs becoming persistent hurdles. These challenges impact not just finances but also the quality of patient care provided. Recently, ASC leaders shared their first-hand experiences and practical solutions in a conversation hosted by the Colorado ASC Association (CASCA).
Traci Albers, CEO of Surgical Management Professionals (SMP), and Mardi Morris, Administrator at Grand Valley Surgery Center, offered valuable insights drawn from their real-world experiences in tackling ASC supply chain challenges.
What’s Really Happening with ASC Supply Chains?
The COVID-19 pandemic has amplified ongoing disruptions in supply chains, causing significant uncertainty. ASCs are navigating issues including:
- Global manufacturing delays
- Sudden tariff changes
- Unexpected natural disasters
- Vendor consolidations and communication breakdowns
At the facility level, administrators like Mardi Morris face daily hurdles, including frequent backorders and the challenge of staffing teams proficient in managing advanced inventory systems.
Real-World Solutions from ASC Leaders
Here’s how ASC leaders like Mardi and Traci are addressing these issues head-on:
- Build Relationships with Multiple Vendors
Mardi emphasized the importance of diversifying your vendor base. Having multiple suppliers reduces risk and ensures continuity when primary vendors encounter issues.
- Adopt Effective Inventory Management Tools
Implementing digital inventory management systems provides accurate data, improves cost management, and enhances operational efficiency. Mardi highlighted how real-time inventory tracking and analytics empower ASCs to make smarter purchasing decisions.
- Conduct Regular Audits and Reviews
Traci encouraged ASCs to hold regular meetings with distributors and Group Purchasing Organizations (GPOs) to ensure transparency in pricing and adherence to contracts. Frequent audits help prevent costly oversights.
- Leverage Data to Make Better Decisions
Using detailed usage reports and data provided by vendors and GPOs allows facilities to optimize inventory levels, reduce waste, and control overall expenses. Mardi stressed that data-driven insights are key to managing inventory costs effectively.
- Negotiate Proactively and Confidently
ASC administrators should confidently negotiate pricing with vendors. Mardi recommended simply asking, “Is this your best price?” Backing this straightforward approach with accurate market benchmarks often leads to substantial savings.
Addressing Implant Reimbursement
Traci noted the complexity surrounding implant reimbursements, recommending that ASCs collaborate with organizations experienced in national payer contracting. Leveraging broader reimbursement insights can significantly strengthen your negotiation positions, even in challenging payer environments.
Practical Technology Choices
While the latest tech might be appealing, Traci advises focusing on practical, proven solutions. Robust inventory systems and electronic health records (EHRs) deliver significant improvements without unnecessary complexity or cost.
Looking Forward
Successfully navigating supply chain complexities involves staying proactive, informed, and adaptable. Real-world strategies shared by ASC leaders provide a practical roadmap for financial stability, enhanced efficiency, and exceptional patient care.
At SMP, we are committed to helping ASCs implement these strategies and thrive despite supply chain uncertainties. If you’re ready to tackle your ASC’s supply chain challenges, we’d love to start the conversation.
